CONTACT US

Questions about our products & courses?
Please reach out to us. We would love to help!

You may also want to visit the Customer Service section of our site for Frequently Asked Questions.

Location

Lake Kiowa, TX


Call

940.736.9781


Hours

By Appointment Only


Email

FAQ’S
QI BUTTER PRODUCTS


All order ship via USPS Priority Mail. Delivery occurs in one to three business days after items have shipped. If you are in the Lake Kiowa area and would like to coordinate pick up, you may do so at no charge. Please contact us directly at [email protected] to coordinate.
Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping and handling charges will apply to all orders shipped prior to our receiving your cancellation. Please email us at [email protected] to cancel an order.
It is important to us that you are happy with our products. If your package arrives damaged, please contact us within 10 days of delivery so that we may replace items. We will not accept damage claims after 10 days of delivery.

Due to the nature of the product, we do not accept returns unless Qi Butter has made a mistake in sending the wrong item or the item is defective in some way.

Unless notified, back orders will not be cancelled. All back ordered items will ship once available.



FAQ’S
CONTEMPLATIVE MOVEMENT COURSES


At this time, the best way to book a class is to contact us directly by emailing [email protected].

Cancellation is accepted up to one week prior to first class of the series, or 24 hours before a single class. A fee may be charged for cancellations. No refunds will be given for missed classes, although make-ups may be made in a similar class, subject to space availability. Please email us at [email protected] to notify us of any cancellations.

Wear comfortable clothing like sweat pants, yoga pants, or shorts. You can wear socks, go barefooted, or wear tennis shoes, if that is more comfortable for you. If you must wear shoes, please dedicate a pair of indoor shoes to the practice.
It is suggested that you bring a water bottle. You may also wish to bring your own yoga mat.